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If you operate as an agency or a team, nQivi Studio allows you to manage members under a single Parent Account using Sub-Accounts. This centralizes credit purchasing and billing while giving individuals their own working environment.

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👥 Creating Sub-Accounts

  1. Log in to the Web Portal and click on Sub Accounts.
  2. Click Add Member or Create Sub-Account.
  3. Enter the member’s email address and select their role.
  4. An invitation email will be sent containing activation instructions. Once the member confirms via the link sent in the email, their status will update to Active.

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💎 Credit Allocation

Sub-accounts do not purchase their own credits. Instead, the Parent Account distributes credits to them.
  • Manual Allocation: Go to the Sub-Accounts list, click Manage Credits next to a member’s name, and allocate a specific amount of credits to them.
  • Recall Credits: The parent account can withdraw unused credits from a sub-account at any time.
  • Shared Subscriptions: Certain subscription plans (e.g. Ultra) permit multiple active seats and larger concurrent device allowances.

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🖥️ Using Sub-Accounts on the Client App

To connect a sub-account to the Desktop Client:
  1. The sub-account owner logs into the Web Portal, goes to Api Keys, and generates an API key.
  2. In the Client App, they paste this key into the Settings tab.
  3. The Client App will sync their allotted credit balance and role permissions.